Free returns within 14 days of deliveryVisit our Alexandria branch
DELIVERY TO ALL 27 GOVERNORATES · NO MINIMUM ORDER · FREE LENS FITTING IN STORE

Privacy Policy

Last updated: 24 September 2026

This policy explains what personal data Beshoo Optics collects when you use this website, why we collect it, who we share it with, and the choices you have. We handle personal data in line with Egypt’s Personal Data Protection Law No. 151 of 2020.

Who we are

Beshoo Optics is an eyewear shop with one branch at Khalil Hamada Bahry St., Building No. 15, Sidi Bishr, Alexandria 21611, Egypt. We are responsible for the personal data described in this policy.

You can reach us by phone or WhatsApp at +20 12 27673486, or by email at beshooptics@gmail.com.

Data we collect

We do not offer customer accounts. You order as a guest, and at checkout we collect:

Your full name and mobile number.

Your delivery address and governorate, plus any delivery notes you choose to add.

The payment method you choose.

The items you order.

If you send us your prescription on WhatsApp, we use it only to prepare your lenses. If you submit a review on the site, we collect the content of that review.

How we use your data

We use your data to:

Process, prepare and deliver your order.

Contact you by phone or WhatsApp to confirm your order and arrange delivery.

Send you payment details when you choose InstaPay or a mobile wallet.

Handle returns and refunds.

Keep the records we need for accounting and to meet our legal obligations.

Who we share it with

We do not sell your personal data. We share it only as needed to complete your order:

With the delivery courier, who receives your name, phone number and address so they can deliver your order.

With payment providers, where needed to process your payment or refund.

We may also disclose data where Egyptian law or a competent authority requires it.

Data stored on your device

Your browser stores your cart, and the order numbers and phone number for orders placed from that device, in its local storage. This lets the “My orders” page and the notification bell show your order status on that device. This data stays in your browser; you can delete it at any time by clearing your browser’s site data.

Order status can only be looked up using both the order number and the phone number used for that order.

Cookies and advertising

We use the Meta (Facebook and Instagram) Pixel to measure how well our ads work. It uses cookies and similar technologies to record events such as page views, product views, adding to cart, starting checkout and completing a purchase.

You can limit ad tracking through your browser settings (for example, by blocking third-party cookies) and through your ad preferences in your Facebook or Instagram account.

How long we keep data

We keep order records for as long as needed to fulfil your order and to meet our accounting and legal obligations. After that, we delete them or keep them in a form that no longer identifies you.

Your rights

You can ask us to access, correct or delete your personal data by contacting us by phone, WhatsApp or email. We may need to confirm your identity (for example, with your order number and phone number) before acting on your request. Some records may have to be kept where the law requires it.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last changed.

By placing an order, tracking an order, or signing in, you agree to our Terms of Use and this Privacy Policy.

Contact us

Beshoo Optics — Khalil Hamada Bahry St., Building No. 15, Sidi Bishr, Alexandria 21611, Egypt.

Phone / WhatsApp: +20 12 27673486 — Email: beshooptics@gmail.com

See also: Terms of Use